Saturday, December 12, 2009

Let's start the bitchin.....cool!

Always great to start the day with a great big rant.

Let's start with Starbucks. Far be it for me to tell one of the most successful coffee companies how to increase their productivity....but come on.

I am not a big Starbucks customer. First, I do not like coffee....and second, they normally do not have normal black tea. It's always that fruity tea. I must admit however, they have corrected that issue and offer some excellent tea....finally.

Ok, So Shelby and I visit our local store after Church a few weeks ago. I had a meeting regarding the BCE issue with a few of my fellow rabble rousers. Since we went to early mass, we thought we would treat ourselves with breakfast at the meeting.

I get in, what I would call a very short line.....1 person. (By the time I finally get my order there are now 6 people behind me)

I think they may have run over to Columbia to get the beans for the guy in front of me.

So while we wait in the infamous DMV short line, one of the 6 employees figures that it wold be a good idea if he helps. He asks what I would like.....

Dummy me, I say a small hot chocolate....wait ...He needs to stop and correct me..."Do you mean Tall" Do they really not know what small is?

"yes yes...if it's a small" Then to a Large hot tea.....Grande he interrupts? I wanted to slap him. Yeah Yeah Grande whatever. I also ask him for a crumb cake and a apple fritter thing.....Oh no he cannot take that part of the order....he waves me off to the Girl taking the longest coffee order in the world.

So the guy in front of me gets his 1 cup of coffee and It's finally my turn. I tell her that I have already ordered my drinks, when I try to tell her what I ordered, she turns away and yells over to Grande Boy....he then explains what I ordered. I guess they thought I would lie or something. So I pay and get my pastries and tea. I then stand around for another 5 minutes....of course waiting for Shelby's "Tall" hot chocolate.
Finally, I ask.....where is the HC?

With the look that I am a complete idiot......it's on the other end f the counter waiting for me! I am such an idiot...I should of known that....right!

Talk about order prevention and slowing down what should be a pretty simple process....

1 comment:

Patty said...

Anticipation..... is priceless!