Credit card T's and C's are not cool

Before our big trip this year I set up electronic banking.....what a mess. The guy at the bank tells me that the payment will be electronically sent to the credit card companies. Well that's sorta right.....first I find out that my payments were late.....$35 late fee and $300 of interest fees!!!!! I have never paid dime on in interest on credit cards until this month! Come to find out....the electronic file takes 5 days to happen.....5 days? I send wires to China all the time and it takes a matter of minutes for my vendors to get the money! Then the real kicker comes in.....

Lets say you are 1 day late....the cc companies take the total balance for the next month....please note you still do not know that you were late.....and they base the interest on the full month on the full amount!!!! Then to really kick you in the face...this happens next,

So now you have this big interest bill on the new statement....you send in your payment....ON Time....the next statement comes and there is still more interest on your bill. I called and asked why since I was not late. The terms are that until the 2nd month comes in on time...they keep charging interest. It is so scummy.

Now the interesting thing. It happened on my two main credit cards, a southwest rewards Chase and a Citi AAdvantage MasterCard,

Chase visa had the rudest person manage the issue. So rude that I wrote a letter....my cuz Sherrie would be proud. The Citi Card was polite and gracious and took care of the issue. I have had my citi card for over 25 years. They are the best credit card people to deal with....period.