Bad customer swervice is the worst....not cool

OK so I have 2 stories of either bad customer service or the "order prevention department"

I needed a pallet of sod for my backyard. I called the local vendor and asked them for a pallet of fescue. The women tells me that they are sold out. I was just about to hang up when I figure....hmmmm....let em ask....."when will you be getting more in?" She answers..."in an hour" AN HOUR....this women runs a sod farm in the middle of "NOWHERE" crazy,.....

then yesterday I go to Noddles and Company. I order the same dish every time. Japanese pan noodles, no mushrooms with extra broccoli. Over the past few visits I have noticed that I get about the same amount of broccoli as the person I go with. So yesterday I mention to the girl who is taking my order to make sure there is extra broccoli....since she is charging me. Of course when she brings me my noodles......4 pieces of broccoli....I am done...I go and tell her and guess what miss nose pierce says?....yeah I noticed there wasn't much in there and shrugs....she then says she will bring me out some....well thanks a lot..I have already eaten half my noodles and then I get the plain steamed broccoli as a side dish...

Great customer service is a dying art.