Thursday, April 10, 2008

American Airlines....not too cool

I like American Airlines....with that said, they are now on the verge of taking a serious black eye.
900 flights will be cancelled today. I guess they need to check the MD80's wheel well to make sure the wires that have been in place SINCE 1980's are secure. The MD 80 has been around and flying for more then a decade....now...this week....we need to have all the planes in for the inspection?

It's all politics...the FAA which is basically the airlines lackey has been way to cozy with the airlines and allowing them to inspect themselves???? This is great....I have tried it with , my kids, my employees, contractors.....self inspection is wonderful.....NOT

Anyway, the FAA gets their underwear inspected and allof something they have to show that they actually mean what they say....and they come down on American for doing what they also did ...interpret the rules to their favor. Both are wrong....

So I hear on the news that American is finding it's cancelled passengers pillows and blankets.....I hope they are kidding me....here is where AA can make chicken soup out of chicken#%@%

Blame the whole incident on the GVT and then TAKE CARE of your customer. Like in the 1992 elections...."it's the economy stupid" Bush didn't get it....I hope AA does. If they get their customers Hotel rooms....communicate personally with customers to not let them get to the airport....feed them....yes all of these things, they are the ones that screwed up.....Do all this and they will have customers for life.

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