Tuesday, April 8, 2008

Maybe we will get better service...that would be cool

Well the big "R" is upon us........recession.....shhhhhh no one wants to acknowledge the 800 pound gorilla in the room.

There could be a silver lining....when unemployment goes up....employers need not employ the lowest common denominator in the work force...They can actually employ and demand from their employees great service for their customers....

why the rant today...well, I just came from Dick's sporting goods. I bought a pair of sneakers, some goggles and a glove...it came to about $100 bucks. I get to the register to find "billy". Looks like Bill is fresh out of middle school. This is probably his first job. I hand him my stuff and he says "hey"....But it was under his breath. I could barely hear him. Then I pay and he hands me the bag and says..."here ya go" again barely audible. Little Billy should go to customer service 101....oh maybe he should go to good manors 101...Oh I am being to hard on little Billy....Get him to greet the customer and then thank the customer after the sale or get rid of him...cripes sake...if that was one of my kids I would rail them. It's the little things that make a company successful.

I guess this is one of the reasons I always use those electronic check outs when I can....no need for me to get aggravated by the pierced 20 something at the grocery store....


End of rant...back to selling stuff!

No comments: